About Nexgen
We are not here to mark time, but to make progress, to achieve results, and to leave a mark of excellence.
Nexgen started as a subsidiary to a UK-based BPS Organization and is now one of the leading outsourcing companies in India.
In 2016, Mr. Kumar Raghwendra spearheaded NEXGEN’s Operations in Lucknow, UP, India. Igniting a new phase of growth that witnessed a clear shift from being a mere BPO Service Provider to a holistic Solutions Provider. NEXGEN BPS ramped up its team size and brought in a talent pool of Subject Matter Experts from various industries.
The team’s passion to consistently overachieve their client deliverables ensured more Client Retention.
What Sets Us Apart
A persuasive Call Center Outsource Company from the beginning, NEXGEN BPS now delivers a wide range of services to Industry Leaders.
Known for being one of the reputed BPO outsourcing companies in India, NEXGEN offers multiple predefined services and expertise that thrive in these domains. Our support services include Customer Experience Management, Lead Generation, Sales Support, Back-Office Support, Finance and Accounting. Each service is aimed to help your business evolve and efficiently optimize the way it runs.
In 2020, NEXGEN BPS initiated a Management Buyout from a Kolkata based company and established NEXGEN as an independent BPS service company at Kolkata. The notion behind spreading the wings is just to provide augmented expertise to our Clients. We don’t stop here. We are very keen about having our foot-falls, in various parts of the country and abroad.
Our Values
01 Integrity
We are committed to conduct ourselves in a manner consistent with the highest standards of integrity. We build trustworthiness by being upfront, ethical and transparent in all our activities. We keep our word, act with courage, deliver our best in everything we do, and hold ourselves accountable for the results. No excuses!
02 Passion
Everything we do, we do it passionately. We are passionate about our business, our people and our clients. We actively promote a positive and vibrant work environment, which fosters creativity in our co-workers. By constantly challenging ourselves to keep innovating our processes, solutions and practices, we deliver unmatched value to our clients.
03 Employee First
We strongly believe in “people before profits” because of which a majority of our co-workers have been with us since inception. We embrace each individual’s unique talents, honour diverse work styles, and value human dignity. We empower our co-workers to challenge status quo, infuse creativity and innovation in everything they do, and consciously foster a collaborative, mutually respectful environment.
04 Leadership
Good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.” The Leadership Team at NEXGEN always drives a Vision and Passion – to care for the Policies and People. We relentlessly try our best to incorporate our virtues and instill goodness within our work.
What our clients say...
Great guy. Hard working. Passionate in his work. Man of his word. Keep it up. I Highly recommend the team at NexGen. Very professional and the work is always of the highest standards.
Omar Sharif
Managing Director
Raghav and team have been a great asset to Quote My life & Money Review. They have delivered and over exceeded targets day in day out. I would highly recommend Nexgen not just for their performance but the honesty and integrity they have worked with. Hard working from director to lead gens. Any company looking to work with them will be lucky to have them as partners.
Noah Bagas
IVAs - Pensions - Claims
Rated 4.3 out of 5 Excellent